Privacy Policy

1. Introduction

Nicole Perez DBA Hook'd on Adventure Parguera respects your privacy. This Privacy Policy explains how I may collect, use, disclose, retain, and protect information when you visit this website, request information, submit a form, make or inquire about a reservation, call, email, text, or otherwise communicate with Nicole Perez DBA Hook'd on Adventure Parguera.

This Privacy Policy applies to information collected through this website and related communications with Nicole Perez DBA Hook'd on Adventure Parguera.

By using this website or communicating with Nicole Perez DBA Hook'd on Adventure Parguera, you acknowledge the practices described in this Privacy Policy.

2. Information I May Collect

I may collect information that you voluntarily provide, including:

Name

Email address

Phone number

Mailing address

Preferred tour, charter, or activity

Requested date and time

Number of guests

Reservation or booking details

Information submitted through contact or booking forms

Information shared by phone, email, text message, or another communication method

Payment-related information processed through a booking or payment provider

Any other information you choose to provide

Nicole Perez DBA Hook'd on Adventure Parguera may also collect limited technical information automatically when you visit this website, including:

IP address

Browser type

Device type

Operating system

Pages visited

Time spent on the website

Referring website or source

General location information derived from an IP address

Cookies or similar tracking technologies

3. Tour, Charter, and Reservation Information

Information submitted in connection with an inquiry, reservation, tour, charter, or activity may be used to review availability, respond to questions, process or support a booking, provide meeting or check-in information, communicate schedule or weather-related updates, and provide customer support.

Please do not submit unnecessary sensitive personal information through this website, email, text message, or contact form.

4. How I Use Information

Nicole Perez DBA Hook'd on Adventure Parguera may use collected information to:

Respond to inquiries

Help you choose a tour, charter, or activity

Process, manage, confirm, modify, or support a reservation

Send booking confirmations, reminders, check-in details, directions, schedule changes, weather-related notices, or customer-service messages

Communicate about services you requested

Process payments through authorized service providers

Maintain business and transaction records

Improve website performance and visitor experience

Prevent fraud, misuse, or security incidents

Comply with legal, safety, tax, insurance, and regulatory obligations

Protect the rights, safety, property, website, communications, or business operations of Nicole Perez DBA Hook'd on Adventure Parguera

5. How Information May Be Shared

Nicole Perez DBA Hook'd on Adventure Parguera does not sell your personal information.

Information may be shared only when reasonably necessary, including:

With website hosting, booking, payment, customer relationship management, analytics, email, text messaging, security, or other service providers that support business operations

With a booking or payment provider when needed to process or manage a reservation or transaction

With emergency responders, government agencies, regulators, insurers, legal advisers, or other parties when required or permitted by law or reasonably necessary to protect health, safety, rights, property, or business operations

In connection with a business transfer, reorganization, sale, or similar transaction, subject to applicable law

With your consent or at your direction

Service providers may process information only as needed to provide services or as otherwise permitted by applicable law and their agreements.

6. SMS and Text Messaging Privacy

If you provide your phone number and opt in to receive text messages from Nicole Perez DBA Hook'd on Adventure Parguera, your phone number may be used to send messages related to your inquiry, reservation, booking confirmation, appointment or tour reminder, check-in instructions, directions, schedule change, weather-related update, customer support, or other service-related communication.

Promotional text messages, if offered, will be sent only when separate consent has been provided.

Message frequency varies.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

You may request help by replying HELP or by contacting Nicole Perez DBA Hook'd on Adventure Parguera at 787-230-9110 or [email protected].

Consent to receive text messages is not a condition of purchasing any service.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services, comply with applicable law, or protect the rights, safety, and security of Nicole Perez DBA Hook'd on Adventure Parguera, customers, and service providers.

7. Cookies and Tracking Technologies

This website may use cookies, pixels, analytics tools, or similar technologies to operate the website, remember preferences, understand website traffic, measure performance, improve visitor experience, and protect website security.

You can adjust your browser settings to refuse certain cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

8. Third-Party Services and Links

Nicole Perez DBA Hook'd on Adventure Parguera may use third-party service providers for website hosting, analytics, booking, payment processing, communications, forms, customer relationship management, scheduling, mapping, security, or other business operations.

These providers may process information only as needed to provide their services or as otherwise permitted by applicable law and their own privacy policies.

This website may contain links to third-party websites, booking platforms, payment processors, maps, social media pages, or other external services. Nicole Perez DBA Hook'd on Adventure Parguera is not responsible for the privacy practices, content, availability, or security of third-party websites or services.

9. Data Security

Nicole Perez DBA Hook'd on Adventure Parguera uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, booking platform, email system, text messaging system, payment system, or method of electronic transmission is completely secure. Absolute security cannot be guaranteed.

10. Data Retention

Nicole Perez DBA Hook'd on Adventure Parguera may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, process or support reservations, maintain business and transaction records, comply with legal, tax, insurance, safety, and regulatory obligations, resolve disputes, prevent fraud, and enforce agreements.

11. Your Privacy Choices and Rights

Depending on applicable law and your relationship with Nicole Perez DBA Hook'd on Adventure Parguera, you may have the right to:

Request access to certain personal information

Request correction of inaccurate information

Request deletion of certain information

Ask how personal information is used or disclosed

Withdraw consent for certain communications

To submit a privacy-related request, use the contact information listed below.

Nicole Perez DBA Hook'd on Adventure Parguera may need to verify your identity before completing a request and may retain information when permitted or required by applicable law.

12. Children’s Privacy

This website is not directed to children under 13. Nicole Perez DBA Hook'd on Adventure Parguera does not knowingly collect personal information directly from children under 13 through this website.

A parent or legal guardian should submit inquiries and reservations involving a minor.

If personal information is believed to have been submitted directly by a child under 13, contact Nicole Perez DBA Hook'd on Adventure Parguera so the information can be reviewed and, when appropriate, deleted.

13. No Sale of Personal Information

Nicole Perez DBA Hook'd on Adventure Parguera does not sell personal information.

14. No Sharing of Mobile Opt-In Data for Marketing

Nicole Perez DBA Hook'd on Adventure Parguera does not sell, rent, or share mobile phone numbers, SMS opt-in data, or text messaging consent information with third parties or affiliates for their marketing or promotional purposes.

15. Changes to This Privacy Policy

Nicole Perez DBA Hook'd on Adventure Parguera may update this Privacy Policy from time to time.

Any update will be posted on this page with a revised “Last Updated” date. Continued use of the website after an update means you acknowledge the revised Privacy Policy.

16. Contact Information

For questions or requests concerning this Privacy Policy, contact:

Nicole Perez DBA Hook'd on Adventure Parguera

Calle Victoria #30 Lajas, PR 00667

Phone: 787-230-9110

Email: [email protected]